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jANET JOHNSEN

 

Position Title: Field Benefit Consultant

ABOUT US:
Northwestern Mutual was named the World’s Most Admired life insurance company by a FORTUNE® magazine survey and knows that its home office work force is key to its strength as a company. Our employees enjoy top-rated benefits, a pleasant yet challenging work environment, and the opportunity to grow with the Company.

As an Equal Opportunity Employer, we welcome and encourage diversity in our workforce.

We are a Certified Development Zone employer committed to hiring targeted group members.

Incumbent will be an employee of Northwestern Mutual’s Corporate Home Office in Franklin, WI. The incumbent will be located and work within Great Plains / Rocky Mountain territory. Must have the ability to travel frequently to cover the territory. Travel is not expected to exceed 3 weeks of the month. On occasion, the position may require handling cases on weekends or in the evening. Periodically, the position may require travel outside of the established territory to back up other Field Benefit Consultants.

BASIC FUNCTION: Travels as needed to personally investigate and analyze the most complex contestable and non-contestable Disability Income, Life, and Life Premium Waiver claims. Interprets, analyzes and identifies pertinent facts, redirecting handling on the spot as necessary to provide all of the facts required to assure handling in accordance with policy provisions, state regulations, and claims procedures and standards. Consults with the Assistant Director, Disability Income Benefits/Long Term Care Claims, Special Investigators and the Division Analysts, Specialists or Consultants to assure appropriate and timely handling. In selected cases, will attempt to resolve through negotiation difficult or questionable claims with insureds, policyowners and/or their legal representatives. Handles complex field investigations as a representative of the company for Compliance, Law, Long Term Care and other areas of the company, as needed. Acts as a detached representative of the Special Investigations Unit.

QUALIFICATIONS: Bachelor’s Degree or equivalent work experience. Minimum of 5-7 years of extensive investigative and/or complex disability or life claims handling experience demonstrating analytical ability, independent decision making and sound judgment. Excellent written and oral communication skills including the ability to handle complex interpersonal situations. Superior organization. Demonstrated ability to work independently, set priorities and complete assignments in a timely manner. Satisfactory driving record. Excellent personal financial management and credit history. Ability to travel 3 weeks of the month and work nights/weekends when required.

HOW TO APPLY: Apply online @ https://careerlink.northwesternmutual.com/frameset.html?goto=joblist.html?erpc=alljobs 

Click on Job ID: 12-0143




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